happy couple doing high five

Refund Policy

Your satisfaction is very important to us. If you need to request a refund for a payment that you made, please contact us so that we could better understand how we could assist you with your request and to make the arrangements for a prompt refund.

Full refunds are issued if your Agreement is cancelled by the merchant/retailer.

 

Refund Method

Checking/Savings Account

  • Refund can only be requested by the account holder.
  • If approved, your refund will be submitted to the bank account on file within 3 business days of the refund issue date.
  • If approved, and the bank account associated with the refund request is closed, we will issue a refund check to you, to the address on file, within 3 business days of the refund issue date.

 

Credit/Debit Card

  • Refund can only be requested by the account holder.
  • Card payments can only be refunded back to the original card.
  • If approved, your refund will typically be deposited within 1 business day of the refund issue date.

 

Late or Missing Refunds

  • Check your bank/card account one more time.
  • Has it been three (3) business days since the refund was processed? If not, we appreciate your patience while you wait for your refund.
  • If you have reviewed your account, it has been at least three (3) business days, and you still have not received your refund, please contact us at info@americanfirstfinance.com.

Please contact us with any requests or inquiries regarding refunds.