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Refund Policy

Terms of Use and Online Privacy Policy.

Refund Policy:

Your satisfaction is very important to us. If you need to request a refund for a payment that you made, please contact us so that we could better understand how we could assist you with your request and to make the arrangements for a prompt refund.

Full refunds are issued if your Agreement is cancelled by the merchant/retailer.

Refund Method Refund Requirements & Expected Timeframes
Checking/Savings Account

Refund can only be requested by the account holder.

If approved, your refund will be submitted to the bank account on file within 3 business days of the refund issue date.

If approved, and the bank account associated with the refund request is closed, we will issue a refund check to you, to the address on file, within 3 business days of the refund issue date.
Credit/Debit Card

Refund can only be requested by the account holder.

Card payments can only be refunded back to the original card.

If approved, your refund will typically be deposited within 1 business day of the refund issue date.

Late or missing refunds

  • Check your bank/card account one more time.
  • Has it been three (3) business days since the refund was processed? If not, we appreciate your patience while you wait for your refund.
  • If you have reviewed your account, it has been at least three (3) business days, and you still have not received your refund, please contact us at info@americanfirstfinance.com.

Please contact us with any requests or inquiries regarding refunds.