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Stay Aware of Phishing Scams

Updated: March 25, 2021

What Is Phishing?

Cybercriminals impersonate a real company to obtain your login credentials, get you to share important information, or download malware in this type of attack. You may receive an email asking you to verify your account details with a link that takes you to an imposter login screen that directly delivers your information to the attackers. Below, we break down some of the different types of phishing attacks—smishing, vishing, and harming.

Many people have fallen prey to phishing attacks – one of the most common security challenges individuals face in keeping their information secure. Cybercriminals can use email, phone calls, and other forms of communication to steal valuable data from getting access to passwords, credit cards, or additional sensitive information.

 

Types of Phishing

Smishing

When a scammer tries to trick you into giving them your private information via a text because you believe the message is from a trusted person or company.

Vishing

During a vishing call, the scammer attempts to trick victims into sharing personal information, such as account numbers, social security numbers and passwords.

Pharming

Pharming is a form of online fraud in which website traffic is manipulated and confidential information is stolen.

Tips to Avoid Phishing

  • Think Before You Click. Before you click, make sure it’s from a known or trusted source.
  • Check Your Credit Report Regularly. Monitor your credit report for identity theft and fraud that can result from phishing. You can get a free credit report every 12 months at www.annualcreditreport.com Checking your credit report this way doesn’t hurt your credit.
  • Look for Grammatical & Language Errors. The message often contains grammatical errors, misspelled words, fragmented sentences, or other inaccuracies.
  • Never Give Out Personal Information. Don’t reply to requests for passwords, bank account numbers, or other private information. Verify by calling American First Finance but don’t use the contact information included in the message.  Always check out unfamiliar companies with the Better Business Bureau and the National Fraud Center.
  • Use Antivirus Software.  Protect your computer by using security software, and be sure to keep your software up to date. McAfee is a good, quality Antivirus software.

 

If You Think You Have Been Phished

Phone Scams and Vishing

If you answer a phone call that may seem suspicious, hang up. Look up the phone number on Google or these sites to see if the call is a scam.

Report questionable callers to the Federal Trade Commission Call 1 (877) FTC-HELP or visit ftc.gov/complaint

If You Think You’ve Received a Fraudulent Email That Claims to be from American First Finance

  • Don’t reply to the email.
  • Don’t click any links or open attachments in the email.
  • Forward the email to specialhandling@americanfirstfinance.com.
  • After forwarding the email to American First Finance for investigation, delete it.
  • Monitor your account and call American First Finance if you notice any unusual activity.

If you’re concerned about your account, contact American First Finance at (855) 721-1188.