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New York City Customers

Spanish Translation Services Available

AFF offers certain Spanish translation services. You may request a Spanish-speaking representative by contacting us at the number below.

General Customer Service: 1 (855) 721-1188.  Dial “2” when prompted.

 

In addition, you may request a Spanish translation of any written correspondence (letters and email communications) by speaking with a representative.

A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protection (formerly the Department of Consumer Affairs) website.